Cookie Policy

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites remember information about your visit, improve functionality, support security, measure performance and understand how visitors interact with the website.

Similar technologies may include pixels, tags, local storage, SDKs, scripts and embedded content tools.

In this Cookie Policy, we use the word “cookies” to refer to cookies and similar technologies.

2. Why we use cookies and similar technologies

We may use cookies and similar technologies for the following purposes:

• to operate the website;
• to remember cookie preferences;
• to protect forms from spam and abuse;
• to support website security;
• to understand how visitors use the website;
• to measure website performance;
• to improve content, page structure and user experience;
• to measure marketing and advertising performance;
• to display embedded content, such as YouTube videos.

3. Categories of cookies we use

3.1. Strictly necessary cookies

These cookies are required for the website to function properly. They may be used for:

• basic website operation;
• page loading;
• security;
• spam prevention;
• form protection;
• remembering privacy or cookie preferences.

These cookies cannot usually be disabled through the website cookie banner because the website may not work properly without them.

3.2. Analytics cookies

Analytics cookies help us understand how visitors use the website.

They may collect information such as:

• pages visited;
• time spent on pages;
• traffic source;
• device type;
• browser type;
• approximate location based on IP address;
• user interactions with website content.

We may use analytics tools such as Google Analytics and Tilda analytics.

Analytics cookies help us improve the website, understand which pages are useful, and improve content related to Vietnam, China, B2B trade, product categories and Trade Notes.

3.3. Marketing cookies and pixels

Marketing cookies and pixels may be used to measure the effectiveness of advertising, understand conversions, and improve future communication.

We may use tools such as Meta Pixel or other advertising and conversion measurement technologies.

These technologies may collect information about your visit, page views, traffic source, browser or device information and interaction events.

Marketing cookies should only be used where permitted and, where required, after you have provided consent.

3.4. Security and anti-spam technologies

We may use Google reCAPTCHA or similar technologies to protect forms from spam, automated submissions and abuse.

These tools may collect technical information such as IP address, browser data, device information and interaction behavior in order to determine whether a form submission is likely to be made by a human user.

3.5. Embedded content cookies

Our website may include embedded content, such as YouTube videos.

Embedded content may behave as if you visited the third-party website directly. These third-party services may use their own cookies, tracking technologies or analytics tools.

We may use YouTube embedded videos, including privacy-enhanced YouTube embed options where possible.

4. Third-party services that may use cookies

Our website may use third-party services that place or process cookies or similar technologies.

These may include:

• Tilda, for website structure, hosting, functionality and analytics;
• Google Analytics, for website analytics;
• Meta Pixel, for marketing and conversion measurement;
• Google reCAPTCHA, for spam and abuse prevention;
• YouTube, for embedded video content;
• Formspree, for form handling;
• Telegram, if you interact with Telegram links or bot communication;
• other technical or marketing services that support website operation.

These third-party providers may process data according to their own terms, privacy policies and technical infrastructure.

5. Cookie consent and preferences

When you first visit our website, you may see a cookie consent banner.

The cookie banner may allow you to:

• accept all cookies;
• reject non-essential cookies;
• manage preferences by category.

Cookie categories may include:

• Strictly Necessary;
• Analytics;
• Marketing;
• Embedded Content.

Strictly necessary cookies may be used without optional consent where they are required for website operation or security.

Analytics, marketing and embedded content cookies should be used based on your preferences where consent is required.

6. Managing cookies in your browser

You can also manage cookies through your browser settings.

Most browsers allow you to:

• delete cookies;
• block cookies;
• block third-party cookies;
• receive a warning before cookies are stored;
• clear browsing data.

If you block or delete cookies, some parts of the website may not function properly.

7. Changes to cookie preferences

You may change your cookie preferences at any time if the website provides a cookie preference tool.

You can also delete cookies through your browser and revisit the website to set preferences again.

If a cookie management tool is available, we may provide a link or button such as “Cookie Settings” in the footer or cookie banner.

8. Cookies and personal data

Some cookies and similar technologies may involve the processing of personal data or technical data, such as IP address, device identifiers, browser information, page activity or approximate location.

For more information about how we process personal data, please read our Privacy Policy.

9. International processing

Because we use international service providers, cookie-related data and technical data may be processed, stored or accessed from countries outside Vietnam.

This may include processing by providers such as Google, Meta, Tilda, YouTube, Formspree, Telegram or other service providers.

For more information about cross-border processing, please read our Privacy Policy.

10. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, website functionality, cookies, analytics tools, marketing tools or third-party services.

The updated version will be posted on this page with a revised “Last updated” date.

11. Contact

If you have questions about this Cookie Policy or how cookies are used on our website, you may contact TNM Trading VN through the website contact form or use the protected email reveal button below.